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Right of Withdrawal

Important notice:

In accordance with point § of Article 3ι§ Ν. 2251/1994, the right of withdrawal does not apply to contracts for the supply of sealed goods which are not returnable on grounds of health or hygiene and which have been unsealed after delivery.

Right of withdrawal:

You have the right to withdraw from the contract within 14 days without giving any explanation.  The withdrawal period expires 14 days after the day, on which you or a third person you have designated and is different from our carrier, acquired the physical possession of the last product.

In order to exercise your right of withdrawal, you are required to notify our company, AYNIO GmbH, Calwer Str. 28, D-70173 Stuttgart, email address: [email protected], with a clear statement (e.g. by post, fax, e-mail or here) regarding your decision to withdraw from the contract.  In order to comply with the withdrawal period, it suffices to send your statement on exercising your right of withdrawal before the expiration of the withdrawal period.

Consequences of withdrawal:

If you withdraw from this contract, we will return to you all payments we have received from you, including delivery costs (with the exception of the additional costs resulting from your choice of a different type of delivery than the standard delivery offered by us), without undue delay and in any event within 14 days of the day on which we will be informed of your decision to withdraw from the contract. For this repayment, we will use the same payment method you have used in the original transaction, unless you have expressly agreed otherwise. In any case, you will not be charged with additional costs for this refund.

We may withhold reimbursement until we receive the products or until you provide proof that you have sent the products back, whichever occurs first. The products must be returned or delivered to us without undue delay and in any case no later than 14 days from the date on which you have informed us of the revocation of this contract. This deadline is met, if you send back the products before its expiration. You are only liable for any reduction in the value of the goods resulting from handling that was not necessary to determine the nature, characteristics and function of the products.